Monthly Archives: September 2022

With the continuous growth of technology in organizations, it becomes undoubtedly a challenge for all companies to keep the technology park up to date and manageable. There are currently several demands that the IT team…

KPI, key performance indicator, is a way to measure whether the processes are achieving the goals previously set by the organization. In this same context, there is the SLA which is the service-level agreement, which…

In today's market, two of the main goals of IT infrastructure managers is to increase the mean time between failures occurrences (MTTF) and decrease the mean time to failure resolution (MTTR). These indicators demonstrate the…

Have you ever heard of zero day? We live in a time when companies need to be increasingly vigilant about the cybersecurity of their respective technological environments. In this respect, there are several types of…

Perhaps the most well-known term in the IT is "backup", even end users, who are not professionals in Information Technology, know it very well and have probably heard it several times. This reflects the fact…