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Monthly Archives: September 2021

SLA

How to guarantee a SLA of efficient service for your clients?

Without any doubts, one of the major concerns of companies that provide services of technical support is guaranteeing for its clients an efficient attendance. As well as respecting the period (SLA) that was previously agreed…

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Inteligência Artificial

How to implement the artificial intelligence for the protection of the company’s data?

Inevitably, we live in a time where increasingly the attacks carried out by virtual criminals have been improved, and with that, the Companies need to perform constant updatings, both in their defense strategies and also…

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Monitoramento do tráfego

Monitor the bandwidth used between your servers and the rest of the network

Supervising the traffic of the network is essential for avoiding malfunctioning of the network or failure in the data transmissions. With the monitoring of the traffic, it is possible to detect the origin of improper…

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relatórios de disponibilidade

Alarms and reports of availability with the SLAview

The alarms and reports of availability are solutions that are extremely fundamental for any user. After all, who never felt damaged by the high time of inactivity, slowness in the applications, stopped server, impossibility of…

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