Inevitably, we live in a time where increasingly the attacks carried out by virtual criminals have been improved, and with that, the Companies need to perform constant updatings, both in their defense strategies and also in their respective technological parks.

In this aspect, it is important to highlight that independently of the technology employed or of the strategy adopted, the Companies yes, need always to seek more knowledge and to keep themselves up-to-date.

This updating is important, because it will allow that the Companies are able to reconsider their respective scenarios, and with that, employ defense mechanisms necessary, before the attacks are carried out in a successful manner.

Therefore, one of the manners that allow a cybernetic defense against attacks of virtual criminals, considering the current scenario, is the usage of artificial intelligence.

It is about this topic that we will approach in this article.


Only for the purposes of recapitulating, let us see on the following in a summarized manner. What is the artificial intelligence all about?

The artificial intelligence (AI) is about a concept where the machines themselves start performing activities similar to those of a human being, and this involves since learning new information to the ability for reasoning.

In several segments in the market the artificial intelligence is already in action. As well as propitiating instantaneous interactions with the users.

When dealing with cybernetic security, the artificial intelligence also started to perform a very important role for the Companies. Mainly in relation to the protection of data, secure authentication, collection of data and several other points.

Correct, but you can ask yourself.

How the artificial Intelligence can be implemented in my Company with the intent of helping in the protection against attacks?


The answer for this question, in fact, is not simple and can vary accordingly with the scenario of each company. However, let us identify some points very important in the sequence, that will be able to help in the better elucidation to the adoption of AI technologies.

 Knowing the business of your company

Every company possesses a commercial strategy. As well as with your catalogs of products. With that, each routine varies accordingly with the objectives of every Company. For this reason, before the adoption of any technology based in AI is fundamental to understand how such routine works. Some questions help us understand.

Let us see on the following:

How the clients get in touch with my Company?

How the departments inside my Company interact?

The response for the main doubts of my clients are widely known or do they vary according to the products?

Which are the payment methods that my company makes available for my clients?

Understand the security policy of the Company

The information security policy in the Company must possess clear guidelines, well-defined and that allow that all the collaborators might perform their tasks respecting the policies. In this topic, we can highlight the following questions that must be performed internally, to which answers are important for implementing the AI:

In which regime the collaborators currently work (totally in the Office, partial Home Office or full-time Home Office)?

How the access of the external collaborators through the Internet in the environment of the Company is done?

Which are the softwares that the collaborators need to have installed in their machines?

Which are the access levels and privileges that the collaborators possess?

Methods of defense carried out by the IT team

This topic, without doubts is one of the most important for the successful implementation of an AI solution. For us to be able to implement an AI with the intent of defending the Company from cybernetic attacks, without doubts, we need to identify which are the actions that the technical team performs. As well as which are the information that it collects.

This will serve posteriorly for us to be able to attempt simulating in a more adherent form possible, a solution that carries out the same functions. With that, let us see some important questionings to be discussed:

How the identification of a possible threat is done?

When it is identified an attempt of invasion from an attack, which are the actions performed by the technical team?

Which are the actions that demand manual interventions currently from your team?

Which are the mechanisms performed by the clients for a possible authentication in the system of your Company?

Does your company possess a total knowledge of the data network traffic?

Which are the existing solutions of cybernetic protection adopted by your company?

How does the backup occurs and the restoration of data from a system in your Company?


As we can observe there are several points which must be evaluated so that an implementation on AI can be successful. We should always consider that the implementation off AI depends always of a clear visualization about all the processes involved in the Company.

This at times can imply in internal updatings of the security policy of information of the Company. As well as in investing for the acquisition of new technological solutions which allow having a general vision about the infrastructure.

In this case, the investment in one solution of artificial intelligence must be realized only when your Company has total science about all the processes. As well as about what is in fact trafficked inside the data network.

So that we might be able to pass on the human activities for a machine, we need that such things are completely identified, in all of its respective cycles.

Once the machine possesses knowledge about what actions to perform and ways of rationalizing that are similar to a human being, the implantation tends to be more efficient in the Company, being able to bring more satisfying results.

Another point that must be evaluated is that in some cases the human interaction is still crucial. Consequently, even though we try to pass over all the mechanisms of learning to an AI solution, in order to protect better the technological environment, still, it is important to have a periodic monitoring of the technical team.

In this sense, there are no doubts about the importance of investing in network management. In this manner, we are able to not only bring benefits for the visibility of the infrastructure, but also representing a way to guarantee the implantation of new technologies with more assertiveness.

Thinking about that,  Telcomanager, leader in Latin America in the sector of software for network management, since 2002 in the market with a unique and innovative methodology, makes available smart solutions for the monitoring of data in order to provide complete visibility to the infrastructure of the client, allowing your Company to accompany the main aspects of your network.